COVID-19 and what we are doing
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Frequently Asked Questions

Availability + Online Orders

Where can I buy naturall products?

Our products are sold by distributors and retailers throughout North America. Contact us to find one near you.


Can I order naturall hand + surface sanitizers online?

Yes, naturall products are available online at Amazon.com.


Do you make refill sizes?

Yes, we offer refill sizes for all of our products. If there are any of our products you’d like to see in a larger size, please contact us with your suggestion.


Can I buy naturall products wholesale?

Yes, depending on the size of your business, we can put you in touch with one of our distributors or set you up with a direct account. For more information, please contact us today.

Product Info

Are your products tested on animals?

No, we are a cruelty free brand – that means our products are tested by people, not on animals. Our product formulas do not have any ingredients that are animal-based or are animal by-products.

Do naturall hand + surface sanitizers contain methanol?

No, if there is a chance that any ingredient isn’t safe, we don’t use it. Our products are formulated using advanced green chemistry and renewable plant-based ingredients to create the most powerful and safest sanitizers possible.


Do all naturall sanitizers kill 99.99% of germs that may cause illness?

Yes, naturall sanitizers are tested against a broad spectrum of micro-organisms and have resulted in more than 99.99% reduction of those organisms. It is prohibited by the Food and Drug Administration for manufacturers to make viral reduction claims.


Are solv-all and naturall products evaluated and certified?

Yes, all ingredients are rigorously evaluated by an independent material research agency for health and environmental safety prior to being used in our products then certified for their responsible manufacturing, packaging and safe + effective formulation.


What are your bottles made of?

We’re proud to package the majority of our products in recycled plastic bottles. Our clear, plastic bottles are made from 100% post-consumer recycled (PCR) PET plastic. Our opaque bottles, like our gallon refills, are made from recycled HDPE plastic. The recycled content of these bottles ranges from 25% to 85%, and we’re always trying to develop bottles with more reusable and recyclable packaging materials.


Product Use

How and when should I use naturall hand + surface sanitizers?

It is important to use naturall hand + surface sanitizers according to the instructions on the label and at key moments throughout the day such as before eating, after caring for someone that is ill, after using the restroom and after touching objects touched by many different hands, for example, the grocery cart handle, the subway pole and elevator buttons.


On what surfaces can I use naturall sanitizer?

You can use naturall surface sanitizers on many types of sealed and non-porous surfaces. Some surfaces – such as natural stone, poured cement, wood and certain types of tile – are porous and difficult to seal effectively, so you’ll want to avoid using our products on them. If you have a specific surface you want to double check, our team is happy to answer your questions.

We always recommend testing any new product in a small, inconspicuous area first to make sure it’s compatible with the surface. It’s also a good idea to check with the manufacturer of the surface for any sanitizing or surface safety instructions.

How many uses are in a 16 oz bottle of naturall hand sanitizer?

If used as directed, which is to apply enough sanitizer to thoroughly cover your hands, you can get 464-480 uses out of our 16 oz bottle of naturall moisturizing hand sanitizer.


Do your products expire?

The simple answer is that all of our products have a shelf life of about 2 years. After that, you may begin to see changes in the way they look, smell or work. That said, your product could be older than that and still work perfectly well. Light, heat and other factors can age products faster, so if it hasn’t been exposed to them it may be just fine.


Safety + Allergies

Can I use your products around pregnant women?

Yes, our products are great to use around moms-to be (and dads-to-be, for that matter). We choose our ingredients very carefully when we formulate our products, because we know you want to feel good about using them.

Like all products, make sure to use them as directed, and keep out of reach of pets + children.


Can I use your products around children?

Yes, you can use our products around your kids, and everyone else you care about. we are finicky about the ingredients we use because we know you’re using our products around people you love.

Like all products, make sure to use ours as directed and keep out of reach of pets + children. If you have any questions or concerns about using them around your children, please consult your pediatrician.

Can I use your products around pets?

Yes, our products are great for use around pets.

Like all products, make sure to use ours as directed. If you have questions or concerns about using them around your pet, please consult your veterinarian for recommendations.

Are your products ok for people with nut allergies?

Yes, you’ll be happy to know that all of our products are made free of nut proteins, which are typically what cause allergic reactions.

Please check with your doctor, if you have any concerns about what’s right for you.


Are your products gluten free?

Yes, all of our products are made 100% gluten free.


Where can I find Safety Data Sheets for naturall products?

Safety data sheets (SDS) are available online for each naturall product. If you can’t find the one you’re looking for, we’re happy to send an SDS your way. Just let us know which product(s) you’re using.

Company Info

Is solv-all a good place to work?

Yes, it is a great place to work, and we have first-hand knowledge.


Where are solv-all and naturall products made?

Our products are formulated in a state-of-the art ISO certified lab by a diverse team of chemists and produced in FDA registered manufacturing facilities throughout the United States.


If I wanted to do a story on solv-all who should I contact?

we’re flattered. for press + partnership inquiries, please We welcome press + partnership inquiries, please reach out to our media relations team.